AI meeting tools — CRM power vs live transcription.

Fireflies.ai vs Otter.ai

Our pick

Otter.ai wins

Starts at $16.99/mo — better value for most users.

Try Otter.ai free →

Fireflies.ai

by Fireflies.ai

Fireflies.ai records and transcribes meetings across Zoom, Meet, Teams, and Webex, then indexes them for search. The standout feature: deep CRM integrations (Salesforce, HubSpot) for sales teams.

Free / $18+
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VS

Otter.ai

by Otter.ai

Otter.ai joins Zoom, Google Meet, and Teams calls to transcribe, summarize, and generate action items in real-time. The default choice for remote teams who need meeting documentation.

Free / $16.99+
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Head-to-head

Feature Fireflies.ai Otter.ai
VendorFireflies.aiOtter.ai
CategoryVoice & AudioVoice & Audio
Free tierYesYes
Starting priceFree / $18/moFree / $16.99/mo
StrengthsCRM integrations, searchable meeting archive, AI summaries and action itemslive transcription, auto-joins meetings, action item extraction
Weaknessesfree tier limited to 800 mins storage, can feel like surveillance to some teamsaccent sensitivity, expensive Pro tier

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